Her distinguished career includes leading major infrastructure projects, such as the award-winning City of Tshwane Bus Rapid Transit (BRT) system. The integrated ticketing system she initiated was praised in 2019 at the United Kingdom annual event under the "Best Smart Ticketing Programme." Lungile’s strategic leadership, stakeholder management, and project coordination have been pivotal in developing transportation systems and public works programs.

Over the last five years, she has further distinguished herself as a City Advisor, serving multiple cities under a contract from March 2019 to March 2024. Her tenure began with eThekwini and Buffalo City, later expanding to Johannesburg in January 2020. By March 2021, her portfolio included Cape Town, Johannesburg, and eThekwini Metro. Her strategic insights and effective management have driven urban development reforms and governance across these metropolitan areas.

Lungile Madlala’s innovative approach and dedication to excellence have cemented her reputation as a leader in the field, making significant contributions to the sectors she serves. Her ability to determine business objectives and her expertise in building and managing relationships are key factors in her continued success.